Privacy Policy
Last updated: January 1, 2025
1. Introduction
MOXIE SKINS LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at skinsdeals.com.
2. Information We Collect
Personal Information
- Steam account information (username, Steam ID, avatar)
- Email address (if provided)
- Trading URL
- Transaction history
- Wallet balance and payment information
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website addresses
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Provide and maintain our platform services
- Process transactions and manage your account
- Communicate with you about your account and transactions
- Send promotional communications (with your consent)
- Detect and prevent fraud and abuse
- Comply with legal obligations and AML requirements
- Improve our services and user experience
- Analyze usage patterns and trends
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contract: To provide our services and process transactions
- Legal Obligation: To comply with AML and other legal requirements
- Legitimate Interests: To prevent fraud and improve our services
- Consent: For marketing communications and cookies
5. Data Sharing and Disclosure
We may share your information with:
- Steam/Valve for trade verification
- BitSkins for market data
- Law enforcement when required by law
- Service providers who assist in our operations
- In connection with business transfers or acquisitions
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive information
- Regular security audits and updates
- Access controls and authentication measures
- PCI DSS compliance for payment processing
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: Until account deletion
- Transaction records: 7 years for legal compliance
- Communication logs: 2 years
- Marketing data: Until consent withdrawal
8. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (with limitations)
- Restriction: Request limited processing of your data
- Portability: Receive your data in a portable format
- Object: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, contact us at privacy@skinsdeals.com
9. Cookies
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze site usage and performance
- Provide targeted content
You can control cookies through your browser settings. See our Cookie Policy for more details.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
12. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, for material changes, by email or prominent notice on our platform.
14. Data Protection Officer
For privacy-related inquiries, you can contact our Data Protection Officer at:
Data Protection Officer
MOXIE SKINS LTD
60 Tottenham Court Road
Office 119 Fitzrovia London
W1T 2EW
Email: dpo@skinsdeals.com
Privacy Inquiries: privacy@skinsdeals.com
15. Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK:
Information Commissioner's Office
Wycliffe House
Water Lane, Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk